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1.CRM--the Right Way (HBR OnPoint Collection)
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1.Fieldcrest Division of Fieldcrest Mills, Inc: Background on the company and the industry
2.Mentoring and the boundaryless career: Lessons from minority experience (Working paper / Division of Research, Harvard Business School)
3.Customer profitability and lifetime value (Harvard business review)
4.Equity real estate investments of life insurance companies
5.Staple Yourself to an Order
6.The HMU Guide to Managing People (Harvard Business School, Product No. 2122)
7.The influence of disclosure on misconstrual in negotiations: An investigation of conflict escalation and resolution (Working paper / Division of Research, Harvard Business School)
8.Wal-mart stores' discount operations (Harvard Business School)
9.The Dynamics of Taking Charge (Managerial Transitions)
10.The Portman Hotel Company
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Leading Change 
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 Leading Change
Author: John P. Kotter

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Rating: 4.5 out of 5 stars 76 reviews
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ASIN: 0875847471
Publication Date: January 15, 1996
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Primal Leadership: Learning to Lead with Emotional Intelligence 
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 Primal Leadership: Learning to Lead with Emotional Intelligence
Authors: Daniel Goleman, Richard E. Boyatzis, Annie Mckee

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The Ultimate Question: Driving Good Profits and True Growth 
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 The Ultimate Question: Driving Good Profits and True Growth
Author: Fred Reichheld

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Ahead of the Curve: A Commonsense Guide to Forecasting Business and Market Cycles 
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 Ahead of the Curve: A Commonsense Guide to Forecasting Business and Market Cycles
Author: Joseph H. Ellis

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Seeing What's Next: Using Theories of Innovation to Predict Industry Change 
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 Seeing What's Next: Using Theories of Innovation to Predict Industry Change
Authors: Clayton M. Christensen, Erik A. Roth, Scott D. Anthony

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Information Rules: A Strategic Guide to the Network Economy 
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 Information Rules: A Strategic Guide to the Network Economy
Authors: Carl Shapiro, Hal R. Varian

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Mass Career Customization: Aligning the Workplace With Today's Nontraditional Workforce 
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 Mass Career Customization: Aligning the Workplace With Today's Nontraditional Workforce
Authors: Cathleen Benko, Anne Weisberg

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John P. Kotter on What Leaders Really Do (Harvard Business Review Book) 
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 John P. Kotter on What Leaders Really Do (Harvard Business Review Book)
Author: John P. Kotter

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The Social Life of Information 
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 The Social Life of Information
Authors: John Seely Brown, Paul Duguid

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Performance Without Compromise: How Emerson Consistently Achieves Winning Results 
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 Performance Without Compromise: How Emerson Consistently Achieves Winning Results
Authors: Charles F. Knight, Davis Dyer

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New Releases
Understanding Financial Statements: Making More Authoritative Decisions
Budgeting: Forecasting Your Company's Financial Future
Budgeting: Seeing the Future
Net Present Value and Internal Rate of Return: Accounting for Time
Finding Meaning in Financial Statements: A Look Behind the Numbers
The Time Value of Money: Calculating the Real Value of Your Investment
Enhancing Customer Equity Through Add-On Selling
Breakeven Analysis and Operating Leverage: Understanding Cash Flow
Employee Development: Helping People Grow in Their Careers
Practical Tools for Management Decisions: Making the Numbers Work for You
Bestsellers
1.Understanding Financial Statements: Making More Authoritative Decisions
2.Budgeting: Forecasting Your Company's Financial Future
3.Budgeting: Seeing the Future
4.Net Present Value and Internal Rate of Return: Accounting for Time
5.Finding Meaning in Financial Statements: A Look Behind the Numbers
6.The Time Value of Money: Calculating the Real Value of Your Investment
7.Enhancing Customer Equity Through Add-On Selling
8.Breakeven Analysis and Operating Leverage: Understanding Cash Flow
9.The HMU Guide to Managing People (Harvard Business School, Product No. 2122)
10.Staple Yourself to an Order