|
| 
 enlarge
| Brand: CarveWright
Category: Home Improvement
List Price: $1,899.99
Buy New: $1,699.99
You Save: $200.00 (11%)
New (2) Used (1) from $1,598.00
Rating:  23 reviews
Sales Rank: 6854
Media: Tools & Hardware
Shipping Weight (lbs): 80
Dimensions (in): 28.5 x 20.5 x 18.6
Model: Carvewright N01
UPC: 693513792083
EAN: 0693513792083
ASIN: B000WA7FTC
Availability: Usually ships in 24 hours
|
| Customer Reviews:
Showing reviews 6-10 of 23
 Poor Quality July 14, 2008
Richard M. Eads
11 out of 12 found this review helpful
I have had nothing but trouble with the machine. I have had to replace the flex shaft, back roller errors, rear sandpaper off track, door closer error, it drilled thru the metal wood guide, replaced the y truck, replacing the cutting head and another y truck. I have sent it back to Carvewright for repairs and it returned with some of the same errors and some new ones. The top head was not level causing the machine to carve at and angle and a bolt inside the machine was not tight.
I have done more repair than wood carving on this machine. The warranty is only for 30 days with Carvewright and a 10% restocking fee. It also only carries 200 hours of machine use for the warranty. Carvings can take up to 4 to 5 hours per project.
I wouldn't spend the money (again)
 LOVE IT LOVE IT LOVE IT May 9, 2008
Terry (Wichita, KS)
2 out of 6 found this review helpful
MY BROTHER IN LAW HAS THIS AND HE AND I HAVE MADE EVERYTHING FROM COAT RACKS TO TOYS, IT IS AWESOME. IT TAKES SOME GETTING USED TO BECAUSE IT'S SO DIFFERENT THAN ANYTHING ELSE I'VE EVER USED, BUT IF YOU HAVE AN ACTIVE IMAGINATION LIKE MINE YOU WILL LOVE IT! I'M NOT KIDDING, I TAKE 2X4'S OFF OF PALLETS FROM MY WORK AND CARVE THEM INTO ALL KINDS OF GREAT STUFF. I'LL TRY TO MAKE A VIDEO REVUE OR UPLOAD SOME PHOTOS WHEN I FIGURE OUT HOW. IT'S BLOODY BRILLIANT THOUGH.
Rinky-Dink Company Produces Major Piece of Junk! May 8, 2008
Eric Riedel (Valparaiso, IN)
18 out of 20 found this review helpful
Well, I received my Carvewright machine via UPS today, as promised on two day delivery from Amazon. Boy was I excited!
Got it all unpacked and ready to carve my first project only to find that the "Quick-release" chuck had been damaged at the factory (probably during testing) and would not accept a bit because a crucial piece was broken off. So, being the proactive kind of guy I am, I immediately called the factory tech support number provided, and explained the problem. The response was underwhelming.
The tech support guy (who spoke broken english) informed me that they would ship out a new quick-release chuck but I had to pay a core charge (for their blunder) and refered me to the customer service clown to take my payment information.
She, was a very uncooperative B^#@%! You frequently find this in people who are sick of their job, because they work for a rinky-dink company that gets way too many complaints due to poor service and/or product quality.
She went on to inform me that the company will not ship parts overnight and the earliest I could expect it to arrive was 3 business days or Monday. (And I had hoped to be able to use the thing over the weekend, which is why I paid extra for 2 day shipping in the first place.)
After digesting this load of manure, I gave her my credit card in order to get the part shipped (haven't given up completely yet) and made one more plea for faster shipping. Which, of course, was again denied.
Bottom Line: Beware of dealing with this company. Amazon has no responsibility for this product once they ship it, the manufacturer's support and replacement policies are sub-standard and their people are difficult to work with due to language deficiencies and a general attitude of indifference.
Caveat emptor!!!
Update May 14, 2008
Well, after almost a week I finally received the Quick change release chuck along with one of the tools required to change it. The instructions the tech support guy promised were conspicuously missing (guess I'll have to make a special request for that when I call tomorrow to find out when I can get the flat wrench.)
CarveWright Wood Carver April 26, 2008
William Poor (Georgia, USA)
3 out of 6 found this review helpful
I have only had time to set up the machine and test it due to sickness in the family; however, the test was of a project on the software and the machine worked flawlessly. If one studies all the help and information on the website and have some familarity with a computer, the machine is realatively easy to operate.
Avoid unless you enjoy frustration March 25, 2008
J. Johnson
15 out of 17 found this review helpful
My wife bought a CarveWright to carve signs and patterns. Nearly every time she used it, it would stop carving with one error code or another. It finally became completely inoperable after 10 hours of use and we returned it to LHR for repair. After 3 weeks the machine was returned. The very first time she used it after it was returned, the machine committed suicide, drilling into itself after less than an hour of use. So we called LHR, and they again had the machine shipped back to them for repair. After a month the machine was returned. And it had not been fixed -- it still had a hole in it where it drilled into itself. When we contacted LHR and provided them with photographic proof that the machine wasn't fixed, they said we could pay to ship it back to them for repairs, or they could ship us the parts and we could repair it ourselves. Instead, after owning the CarveWright for 3 months, two of which the machine was out for repair, we took a third option. We just contacted Amazon, and they took it back for a refund instead. Avoid this product. It will break on you and LHR will not support you. (And if you buy the Centerline software from LHR, you can kiss that $100 goodbye as well since they won't refund your money). Hint: look up LHR Technologies on the Better Business Bureau website and you'll see that we are not the only folks with issues.
|
|
|
Strunk | | Information | | [none entered] |
|
|
|
